Description
Certification Name: Certified Urban Logistics & Micro-Fulfilment Manager
Global Occupational Skill Standard – GOSS ID: GOSS/TL/CULMFM/V1
Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).
Objective: The Certified Urban Logistics & Micro-Fulfilment Manager course is designed to equip professionals with the knowledge and skills to manage logistics operations in urban environments and micro-fulfilment centers. Participants learn about last-mile delivery strategies, inventory management, micro-fulfilment center design, route optimization, e-commerce integration, and urban transportation challenges.
Certification: Within 5 days after Completion of Online Assessment.
Get ready to join the Journey to become a GSDCI Certified Professional – International Certification and Assessment Body.
Steps to become a GSDCI Certified Professional:
Step 1: Select your certification you want to pursue.
Step 2: Click on get certified tab, new pop up window will open.
Step 3: Click on pay certification fee, you will be redirected to billing details page.
Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.
Step 6: After completion of online assessment, you can download your Certificate Immediately.
Assessment Modules:
Module 1: Fundamentals of Urban Logistics: Overview of urban logistics operations, Role and responsibilities of an urban logistics manager, Key performance indicators (KPIs) for urban supply chains, Regulatory and compliance frameworks in cities, Impact of urbanization on logistics, Importance of sustainability and efficiency,
Module 2: Micro-Fulfilment Centers & Warehouse Management: Design and layout of micro-fulfilment centers, Inventory management and stock optimization, Receiving, storage, picking, and packing operations, Returns management and reverse logistics, Safety and compliance standards, Integration with central warehouses and suppliers,
Module 3: Transportation & Last-Mile Delivery: Urban transportation modes and route planning, Last-mile delivery strategies and optimization, Fleet management and scheduling, Delivery performance monitoring and KPIs, Handling high-density, time-sensitive, and perishable goods, Multi-modal and sustainable delivery solutions,
Module 4: Technology & Digital Solutions: Micro-fulfilment automation and robotics, Warehouse management systems (WMS) integration, Real-time tracking and IoT applications, Data analytics for operational decision-making, Digital platforms for order management, Emerging technologies in urban logistics,
Module 5: Customer Experience & Service Management: Understanding customer expectations in urban deliveries, Communication and notifications for last-mile delivery, Handling complaints and returns efficiently, Measuring customer satisfaction and loyalty, Personalization and value-added services, Continuous improvement in service quality,
Module 6: Strategic Leadership & Advisory Skills: Developing SOPs and operational policies, Performance monitoring and continuous improvement, Strategic planning for scalability and efficiency, Sustainability and green logistics practices, Coordination with stakeholders and regulatory authorities, Advisory and decision-making skills for urban logistics management,
GSDCI Online Assessment Detail:
- Duration- 60 minutes.
- Number of Questions- 30.
- Number of Questions from each module: 5.
- Language: English.
- Exam Type: Multiple Choice Questions.
- Maximum Marks- 100, Passing Marks- 50%.
- There is no negative marking in any module.
| Marking System: | |||
| S.No. | No. of Questions | Marks Each Question | Total Marks |
| 1 | 10 | 5 | 50 |
| 2 | 5 | 4 | 20 |
| 3 | 5 | 3 | 15 |
| 4 | 5 | 2 | 10 |
| 5 | 5 | 1 | 5 |
| 30 | 100 | ||
| How Students will be Graded: | |||
| S.No. | Marks | Grade | |
| 1 | 91-100 | O (Outstanding) | |
| 2 | 81-90 | A+ (Excellent) | |
| 3 | 71-80 | A (Very Good) | |
| 4 | 61-70 | B (Good) | |
| 5 | 50-60 | P (Pass) | |
| 6 | 0-49 | F (Fail) | |
Benefits of Certification:
🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.
📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.
💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.
🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.
📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.
🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.
⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.
