Description
Certification Name: Certified Sales Manager
Global Occupational Skill Standard – GOSS ID: GOSS/M/CSM/V1
Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).
Objective:The Certified Sales Manager (CSM) course is designed to develop the advanced knowledge, leadership abilities, and strategic skills required to manage and grow a high-performing sales organization. The program focuses on mastering sales planning, forecasting, target setting, territory management, and performance evaluation.
Certification: Within 5 days after Completion of Online Assessment.
Get ready to join the Journey to become a GSDCI Certified Professional – International Certification and Assessment Body.
Steps to become a GSDCI Certified Professional:
Step 1: Select your certification you want to pursue.
Step 2: Click on get certified tab, new pop up window will open.
Step 3: Click on pay certification fee, you will be redirected to billing details page.
Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.
Step 6: After completion of online assessment, you can download your Certificate Immediately.
Assessment Modules:
Module 1: Sales Management Fundamentals: Role and Responsibilities of a Sales Manager, Sales Process and Cycle, Types of Selling and Sales Models, Sales Territory Management, Buyer Behaviour and Market Segmentation, Trends and Challenges in Modern Sales
Module 2: Strategic Sales Planning: Sales Goal Setting and Target Planning, Sales Forecasting Techniques, Developing Sales Strategies, Territory & Account Planning, Competitor Analysis, Aligning Sales Strategy with Business Objectives
Module 3: Sales Team Leadership & HR Skills: Recruitment and Selection of Sales Staff, Training and Coaching Methods, Motivation and Incentive Plans, Performance Appraisal Techniques, Leadership Styles in Sales, Conflict Management and Team Building
Module 4: Customer Relationship & Key Account Management: Principles of CRM, Building Long-term Customer Relationships, Managing Key Accounts, Customer Retention Strategies, Negotiation Skills and Handling Objections, Value-based Selling Approaches
Module 5: Sales Operations & Performance Management: Sales Metrics and KPIs, Pipeline and Funnel Management, Sales Reporting and Documentation, Territory Performance Analysis, Budgeting and Resource Allocation, Use of CRM and Sales Automation Tools
Module 6: Advanced Sales Techniques & Communication: Consultative and Solution Selling, Presentation and Communication Skills, Closing Techniques, Managing Complex Sales, Digital and Social Selling, Ethical Issues and Legal Aspects in Sales Management
GSDCI Online Assessment Detail:
- Duration- 60 minutes.
- Number of Questions- 30.
- Number of Questions from each module: 5.
- Language: English.
- Exam Type: Multiple Choice Questions.
- Maximum Marks- 100, Passing Marks- 50%.
- There is no negative marking in any module.
| Marking System: | |||
| S.No. | No. of Questions | Marks Each Question | Total Marks |
| 1 | 10 | 5 | 50 |
| 2 | 5 | 4 | 20 |
| 3 | 5 | 3 | 15 |
| 4 | 5 | 2 | 10 |
| 5 | 5 | 1 | 5 |
| 30 | 100 | ||
| How Students will be Graded: | |||
| S.No. | Marks | Grade | |
| 1 | 91-100 | O (Outstanding) | |
| 2 | 81-90 | A+ (Excellent) | |
| 3 | 71-80 | A (Very Good) | |
| 4 | 61-70 | B (Good) | |
| 5 | 50-60 | P (Pass) | |
| 6 | 0-49 | F (Fail) | |
Benefits of Certification:
🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.
📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.
💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.
🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.
📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.
🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.
⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.
