Description
Certification Name: Certified Office Technology Specialist
Global Occupational Skill Standard – GOSS ID: GOSS/AC/COTS/V1
Eligibility: 10+2 (higher Secondary) or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).
Objective: The Certified Office Technology Specialist course is designed to equip participants with the knowledge and skills to efficiently use modern office technologies to support administrative, operational, and business processes. The course covers office software applications (such as word processing, spreadsheets, presentation tools, and databases), office communication tools, document management systems, cloud collaboration, cybersecurity basics, and workflow automation.
Certification: Within 5 days after Completion of Online Assessment.
Get ready to join the Journey to become a GSDCI Certified Professional – International Certification and Assessment Body.
Steps to become a GSDCI Certified Professional:
Step 1: Select your certification you want to pursue.
Step 2: Click on get certified tab, new pop up window will open.
Step 3: Click on pay certification fee, you will be redirected to billing details page.
Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.
Step 6: After completion of online assessment, you can download your Certificate Immediately.
Assessment Modules:
Module 1: Fundamentals of Office Technology: Introduction to office technology, Overview of office systems and infrastructure, Role of technology in modern office management, Principles of digital communication, Case studies of technology-driven offices, Emerging trends in office technology
Module 2: Productivity Software Applications: Word processing software (MS Word, Google Docs), Spreadsheet applications (MS Excel, Google Sheets), Presentation software (PowerPoint, Keynote), Database management basics, Collaboration tools (Teams, Slack, Zoom), Automation and workflow optimization
Module 3: Office Communication and Networking: Email and messaging systems, Video conferencing and virtual meetings, File sharing and cloud storage solutions, Internal communication platforms, Network basics and office connectivity, Cybersecurity and data protection principles
Module 4: Document Management and Digital Filing: Electronic filing systems, Document creation and formatting standards, Version control and document tracking, Digital signatures and approvals, Archiving and backup techniques, Compliance with regulatory standards
Module 5: Office Equipment and Technology Integration: Printers, scanners, and multifunction devices, Telephony and VOIP systems, Projectors and presentation technology, Smart office devices and IoT applications, Integration of hardware and software systems, Troubleshooting common office technology issues
Module 6: Professional Practice and Technology Management: Managing technology projects in the office, Training staff on office tools and applications, Developing IT policies and SOPs, Monitoring performance and efficiency, Ethical use of office technology, Continuous learning and keeping up with new office technologies
GSDCI Online Assessment Detail:
- Duration- 60 minutes.
- Number of Questions- 30.
- Number of Questions from each module: 5.
- Language: English.
- Exam Type: Multiple Choice Questions.
- Maximum Marks- 100, Passing Marks- 50%.
- There is no negative marking in any module.
| Marking System: | |||
| S.No. | No. of Questions | Marks Each Question | Total Marks |
| 1 | 10 | 5 | 50 |
| 2 | 5 | 4 | 20 |
| 3 | 5 | 3 | 15 |
| 4 | 5 | 2 | 10 |
| 5 | 5 | 1 | 5 |
| 30 | 100 | ||
| How Students will be Graded: | |||
| S.No. | Marks | Grade | |
| 1 | 91-100 | O (Outstanding) | |
| 2 | 81-90 | A+ (Excellent) | |
| 3 | 71-80 | A (Very Good) | |
| 4 | 61-70 | B (Good) | |
| 5 | 50-60 | P (Pass) | |
| 6 | 0-49 | F (Fail) | |
Benefits of Certification:
🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.
📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.
💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.
🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.
📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.
🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.
⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.

