Description
Certification Name: Certified Office Manager
Global Occupational Skill Standard – GOSS ID: GOSS/AC/COM/V1
Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).
Objective: The Certified Office Manager course is designed to equip participants with the knowledge and skills to efficiently manage office operations, administrative tasks, and organizational workflows. The course covers office management principles, administrative procedures, time management, organizational skills, human resource coordination, communication strategies, record keeping, office technology, and team leadership.
Certification: Within 5 days after Completion of Online Assessment.
Get ready to join the Journey to become a GSDCI Certified Professional – International Certification and Assessment Body.
Steps to become a GSDCI Certified Professional:
Step 1: Select your certification you want to pursue.
Step 2: Click on get certified tab, new pop up window will open.
Step 3: Click on pay certification fee, you will be redirected to billing details page.
Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.
Step 6: After completion of online assessment, you can download your Certificate Immediately.
Assessment Modules:
Module 1: Fundamentals of Office Management: Introduction to office management, Roles and responsibilities of an office manager, Office structures and organization, Principles of effective management, Communication and interpersonal skills, Case studies of office management practices
Module 2: Administrative Procedures and Systems: Office documentation and record keeping, Filing systems and data management, Scheduling and calendar management, Standard operating procedures (SOPs), Office workflows and process optimization, Tools for office automation
Module 3: Human Resource and Team Management: Staff recruitment and onboarding processes, Employee motivation and engagement, Conflict resolution and problem-solving, Performance monitoring and appraisals, Training and development planning, Legal and ethical considerations in HR management
Module 4: Financial and Budget Management: Office budgeting and cost control, Expense tracking and reporting, Basic accounting and bookkeeping principles, Resource allocation and procurement, Vendor management and negotiation, Financial compliance and audits
Module 5: Technology and Office Tools: Overview of office software (MS Office, Google Workspace, project management tools), Email and communication tools, Digital collaboration platforms, Data security and privacy practices, Automation tools for efficiency, Troubleshooting common office technology issues
Module 6: Professional Practice and Career Development: Building leadership and managerial skills, Professional ethics and workplace etiquette, Strategic planning and decision-making, Time management and productivity techniques, Networking and professional growth, Continuous learning and skill enhancement
GSDCI Online Assessment Detail:
- Duration- 60 minutes.
- Number of Questions- 30.
- Number of Questions from each module: 5.
- Language: English.
- Exam Type: Multiple Choice Questions.
- Maximum Marks- 100, Passing Marks- 50%.
- There is no negative marking in any module.
| Marking System: | |||
| S.No. | No. of Questions | Marks Each Question | Total Marks |
| 1 | 10 | 5 | 50 |
| 2 | 5 | 4 | 20 |
| 3 | 5 | 3 | 15 |
| 4 | 5 | 2 | 10 |
| 5 | 5 | 1 | 5 |
| 30 | 100 | ||
| How Students will be Graded: | |||
| S.No. | Marks | Grade | |
| 1 | 91-100 | O (Outstanding) | |
| 2 | 81-90 | A+ (Excellent) | |
| 3 | 71-80 | A (Very Good) | |
| 4 | 61-70 | B (Good) | |
| 5 | 50-60 | P (Pass) | |
| 6 | 0-49 | F (Fail) | |
Benefits of Certification:
🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.
📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.
💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.
🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.
📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.
🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.
⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.
