Description
Certification Name: Certified Hospitality Trainer
Global Occupational Skill Standard – GOSS ID: GOSS/HT/CHT/V1
Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).
Objective: The Certified Hospitality Trainer course is designed to equip professionals with the skills and knowledge to effectively train and develop personnel within the hospitality industry. The course covers adult learning principles, training methodologies, curriculum design, assessment techniques, and performance evaluation, all tailored to the specific needs of hotels, resorts, restaurants, and other hospitality establishments.
Certification: Within 5 days after Completion of Online Assessment.
Get ready to join the Journey to become a GSDCI Certified Professional – International Certification and Assessment Body.
Steps to become a GSDCI Certified Professional:
Step 1: Select your certification you want to pursue.
Step 2: Click on get certified tab, new pop up window will open.
Step 3: Click on pay certification fee, you will be redirected to billing details page.
Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.
Step 6: After completion of online assessment, you can download your Certificate Immediately.
Assessment Modules:
Module 1: Introduction to Hospitality Training: Overview of Hospitality Industry, Role of a Hospitality Trainer, Key Terminology and Concepts, Importance of Training in Hospitality, Types of Training Programs, Challenges in Hospitality Training
Module 2: Training Needs Analysis and Program Design: Identifying Training Needs, Conducting Skills Gap Analysis, Designing Effective Training Programs, Setting Learning Objectives, Customizing Training for Different Departments, Aligning Training with Organizational Goals
Module 3: Training Delivery and Instructional Techniques: Adult Learning Principles, Presentation and Communication Skills, Interactive and Experiential Learning Methods, Using Technology in Training, Facilitating Workshops and Seminars, Handling Difficult Trainees
Module 4: Assessment and Evaluation: Designing Assessment Tools, Measuring Learning Outcomes, Feedback and Performance Evaluation, Continuous Improvement Based on Assessment, Certification and Recognition Methods, Reporting Training Effectiveness
Module 5: Leadership and Soft Skills Training: Customer Service Excellence, Communication and Interpersonal Skills, Leadership and Team Development, Conflict Resolution and Problem-Solving, Time Management and Productivity, Emotional Intelligence in Hospitality
Module 6: Professional Practice and Strategic Training Management: Leadership in Training Functions, Ethical Practices and Professional Standards, Strategic Planning for Training Programs, Monitoring and Reporting Training Impact, Continuous Learning and Innovation in Hospitality Training, Career Development and Professional Growth
GSDCI Online Assessment Detail:
- Duration- 60 minutes.
- Number of Questions- 30.
- Number of Questions from each module: 5.
- Language: English.
- Exam Type: Multiple Choice Questions.
- Maximum Marks- 100, Passing Marks- 50%.
- There is no negative marking in any module.
| Marking System: | |||
| S.No. | No. of Questions | Marks Each Question | Total Marks |
| 1 | 10 | 5 | 50 |
| 2 | 5 | 4 | 20 |
| 3 | 5 | 3 | 15 |
| 4 | 5 | 2 | 10 |
| 5 | 5 | 1 | 5 |
| 30 | 100 | ||
| How Students will be Graded: | |||
| S.No. | Marks | Grade | |
| 1 | 91-100 | O (Outstanding) | |
| 2 | 81-90 | A+ (Excellent) | |
| 3 | 71-80 | A (Very Good) | |
| 4 | 61-70 | B (Good) | |
| 5 | 50-60 | P (Pass) | |
| 6 | 0-49 | F (Fail) | |
Benefits of Certification:
🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.
📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.
💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.
🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.
📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.
🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.
⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.
