Description
Certification Name: Certified Healthcare Administration Manager
Global Occupational Skill Standard – GOSS ID: GOSS/HF/CHAM/V1
Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).
Objective: The Certified Healthcare Administration Manager (CHAM) course is designed to develop professionals capable of effectively managing healthcare facilities, departments, and services. The program provides comprehensive training in healthcare management principles, organizational leadership, policy implementation, and administrative operations.
Certification: Within 5 days after Completion of Online Assessment.
Get ready to join the Journey to become a GSDCI Certified Professional – International Certification and Assessment Body.
Steps to become a GSDCI Certified Professional:
Step 1: Select your certification you want to pursue.
Step 2: Click on get certified tab, new pop up window will open.
Step 3: Click on pay certification fee, you will be redirected to billing details page.
Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.
Step 6: After completion of online assessment, you can download your Certificate Immediately.
Assessment Modules:
Module 1: Foundations of Healthcare Administration: Overview of healthcare systems and delivery models, Roles and responsibilities of a Healthcare Administration Manager, Healthcare organizational structures, Key medical and administrative terminology, Introduction to healthcare policies and regulations, Strategic planning and goal setting in healthcare management
Module 2: Healthcare Operations and Facility Management: Hospital and clinic workflow management, Resource allocation and inventory control, Facility planning and maintenance, Scheduling and staff management, Patient flow and service efficiency, Quality assurance and operational performance metrics
Module 3: Healthcare Finance and Budgeting: Healthcare financial management principles, Budget preparation and cost control, Revenue cycle management, Billing, coding, and reimbursement overview, Financial reporting and analysis, Managing audits and compliance with financial regulations
Module 4: Human Resource Management in Healthcare: Recruitment and staffing in healthcare settings, Employee training and development, Performance evaluation and appraisal systems, Labor laws and compliance, Conflict resolution and team management, Employee engagement and retention strategies
Module 5: Healthcare Policy, Compliance, and Legal Aspects: Healthcare laws and regulatory frameworks, HIPAA and patient privacy regulations, Risk management and liability in healthcare, Accreditation and certification standards, Ethical decision-making in healthcare management, Internal audits and compliance monitoring
Module 6: Strategic Leadership and Quality Improvement: Leadership styles and effective management strategies, Change management in healthcare organizations, Process improvement methodologies (Lean, Six Sigma), Patient satisfaction and service excellence initiatives, Data-driven decision making and performance metrics, Continuous professional development and innovation in healthcare administration
GSDCI Online Assessment Detail:
- Duration- 60 minutes.
- Number of Questions- 30.
- Number of Questions from each module: 5.
- Language: English.
- Exam Type: Multiple Choice Questions.
- Maximum Marks- 100, Passing Marks- 50%.
- There is no negative marking in any module.
| Marking System: | |||
| S.No. | No. of Questions | Marks Each Question | Total Marks |
| 1 | 10 | 5 | 50 |
| 2 | 5 | 4 | 20 |
| 3 | 5 | 3 | 15 |
| 4 | 5 | 2 | 10 |
| 5 | 5 | 1 | 5 |
| 30 | 100 | ||
| How Students will be Graded: | |||
| S.No. | Marks | Grade | |
| 1 | 91-100 | O (Outstanding) | |
| 2 | 81-90 | A+ (Excellent) | |
| 3 | 71-80 | A (Very Good) | |
| 4 | 61-70 | B (Good) | |
| 5 | 50-60 | P (Pass) | |
| 6 | 0-49 | F (Fail) | |
Benefits of Certification:
🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.
📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.
💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.
🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.
📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.
🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.
⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.
