Description
Certification Name: Certified Banking Administrator
Global Occupational Skill Standard – GOSS ID: GOSS/M/CBA/V1
Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).
Objective: The objective of the Certified Banking Administrator course is to equip participants with the knowledge and skills required to oversee and coordinate the administrative and operational activities of a banking branch or department. The course covers banking products and services, branch operations, customer relationship management, compliance with banking regulations, risk management, cash handling, and documentation processes.
Certification: Within 5 days after Completion of Online Assessment.
Get ready to join the Journey to become a GSDCI Certified Professional – International Certification and Assessment Body.
Steps to become a GSDCI Certified Professional:
Step 1: Select your certification you want to pursue.
Step 2: Click on get certified tab, new pop up window will open.
Step 3: Click on pay certification fee, you will be redirected to billing details page.
Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.
Step 6: After completion of online assessment, you can download your Certificate Immediately.
Assessment Modules:
Module 1: Introduction to Banking Administration: Overview of banking industry and its structure, Role and responsibilities of a banking administrator, Types of banks and banking services, Banking regulations and compliance, Ethics and professional conduct, Overview of banking products.
Module 2: Branch Operations and Management: Branch setup and layout planning, Daily branch operations and workflow, Cash management and teller operations, Customer service management, Compliance with internal controls, Handling complaints and conflict resolution.
Module 3: Account Management and Documentation: Account opening procedures and KYC norms, Types of accounts and their features, Documentation and record keeping, Account maintenance and closure processes, Regulatory requirements for accounts, Data privacy and security.
Module 4: Loan Processing and Credit Administration: Loan products overview, Loan application and documentation, Credit appraisal basics, Loan disbursement procedures, Monitoring and recovery, Non-performing assets management.
Module 5: Risk Management and Compliance: Operational risk in banking, Fraud prevention and detection, AML and KYC compliance, Internal audits and controls, Regulatory reporting, Business continuity planning.
Module 6: Technology and Digital Banking: Core banking systems overview, Digital banking channels, Cybersecurity fundamentals, Payment systems and settlement, Automation in banking operations, Trends in banking technology.
GSDCI Online Assessment Detail:
- Duration- 60 minutes.
- Number of Questions- 30.
- Number of Questions from each module: 5.
- Language: English.
- Exam Type: Multiple Choice Questions.
- Maximum Marks- 100, Passing Marks- 50%.
- There is no negative marking in any module.
| Marking System: | |||
| S.No. | No. of Questions | Marks Each Question | Total Marks |
| 1 | 10 | 5 | 50 |
| 2 | 5 | 4 | 20 |
| 3 | 5 | 3 | 15 |
| 4 | 5 | 2 | 10 |
| 5 | 5 | 1 | 5 |
| 30 | 100 | ||
| How Students will be Graded: | |||
| S.No. | Marks | Grade | |
| 1 | 91-100 | O (Outstanding) | |
| 2 | 81-90 | A+ (Excellent) | |
| 3 | 71-80 | A (Very Good) | |
| 4 | 61-70 | B (Good) | |
| 5 | 50-60 | P (Pass) | |
| 6 | 0-49 | F (Fail) | |
Benefits of Certification:
🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.
📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.
💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.
🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.
📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.
🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.
⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.
