Description
Certification Name: Certified E-Commerce Manager
Global Occupational Skill Standard – GOSS ID: GOSS/M/CECM/V1
Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).
Objective:The Certified E-Commerce Manager course is designed to develop professionals capable of planning, launching, managing, and scaling online business operations. It provides comprehensive insights into the e-commerce ecosystem, including digital storefront setup, payment gateways, logistics integration, inventory control, customer acquisition strategies, and omnichannel fulfillment.
Certification: Within 5 days after Completion of Online Assessment.
Get ready to join the Journey to become a GSDCI Certified Professional – International Certification and Assessment Body.
Steps to become a GSDCI Certified Professional:
Step 1: Select your certification you want to pursue.
Step 2: Click on get certified tab, new pop up window will open.
Step 3: Click on pay certification fee, you will be redirected to billing details page.
Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.
Step 6: After completion of online assessment, you can download your Certificate Immediately.
Assessment Modules:
Module 1: Introduction to E-Commerce and Digital Business: Evolution and types of e-commerce models, Key components of an e-commerce ecosystem, Legal and regulatory considerations in e-commerce, Comparison of B2B, B2C, C2C, and D2C models, Role of digital transformation in retail, Global trends and future of online commerce.
Module 2: E-Commerce Website Planning and Development: Platform selection and hosting (Shopify, WooCommerce, Magento), UX/UI design for online stores, Product catalog and content structuring, Mobile responsiveness and speed optimization, Integration of payment gateways and shipping options, Security protocols and SSL compliance.
Module 3: Digital Marketing and Customer Acquisition: SEO and SEM strategies for e-commerce, Social media marketing and influencer outreach, Email marketing and automation tools, Google Ads, Facebook Ads, and retargeting techniques, Affiliate and referral marketing, Metrics for measuring digital campaign performance.
Module 4: E-Commerce Operations and Order Fulfillment: Inventory and warehouse integration, Order processing workflow and automation, Shipping partners and last-mile delivery management, Return management and reverse logistics, Handling COD and digital payments, Customer support and live chat tools.
Module 5: Data Analytics and Performance Optimization: Web traffic and conversion tracking using Google Analytics, Heatmaps and A/B testing, Customer behavior analysis and segmentation, KPI dashboard creation (CAC, LTV, ROI), Forecasting demand and inventory levels, Reporting tools for business intelligence.
Module 6: Strategic Management and Scaling E-Commerce Business: Business planning and goal setting for e-commerce growth, Marketplace integration (Amazon, Flipkart, etc.), Cross-border e-commerce strategies, Managing teams and outsourcing operations, E-commerce budgeting and financial planning, Risk management and scalability best practices.
GSDCI Online Assessment Detail:
- Duration- 60 minutes.
- Number of Questions- 30.
- Number of Questions from each module: 5.
- Language: English.
- Exam Type: Multiple Choice Questions.
- Maximum Marks- 100, Passing Marks- 50%.
- There is no negative marking in any module.
| Marking System: | |||
| S.No. | No. of Questions | Marks Each Question | Total Marks |
| 1 | 10 | 5 | 50 |
| 2 | 5 | 4 | 20 |
| 3 | 5 | 3 | 15 |
| 4 | 5 | 2 | 10 |
| 5 | 5 | 1 | 5 |
| 30 | 100 | ||
| How Students will be Graded: | |||
| S.No. | Marks | Grade | |
| 1 | 91-100 | O (Outstanding) | |
| 2 | 81-90 | A+ (Excellent) | |
| 3 | 71-80 | A (Very Good) | |
| 4 | 61-70 | B (Good) | |
| 5 | 50-60 | P (Pass) | |
| 6 | 0-49 | F (Fail) | |
Benefits of Certification:
🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.
📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.
💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.
🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.
📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.
🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.
⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.
