Description
Certification Name: Certified Hospitality HR & Training Specialist
Global Occupational Skill Standard – GOSS ID: GOSS/HT/CHHRTS/V1
Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).
Objective: The Certified Hospitality HR & Training Specialist course is designed to equip professionals with the knowledge and skills to manage human resources and training functions in the hospitality industry effectively. Participants learn about recruitment, employee onboarding, performance management, staff development, training program design, employee engagement, and compliance with labor laws and hospitality standards.
Certification: Within 5 days after Completion of Online Assessment.
Get ready to join the Journey to become a GSDCI Certified Professional – International Certification and Assessment Body.
Steps to become a GSDCI Certified Professional:
Step 1: Select your certification you want to pursue.
Step 2: Click on get certified tab, new pop up window will open.
Step 3: Click on pay certification fee, you will be redirected to billing details page.
Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.
Step 6: After completion of online assessment, you can download your Certificate Immediately.
Assessment Modules:
Module 1: Introduction to Hospitality HR Management: Overview of HR in Hospitality, Role of an HR & Training Specialist, Key Terminology and Concepts, Importance of HR in Hospitality Operations, Types of HR Functions in Hotels and Resorts, Challenges in Hospitality HR Management
Module 2: Recruitment and Talent Acquisition: Strategic Workforce Planning, Recruitment Strategies in Hospitality, Screening and Selection Processes, Onboarding and Orientation Programs, Employer Branding in Hospitality, Metrics for Recruitment Effectiveness
Module 3: Training and Development: Identifying Training Needs, Designing Hospitality Training Programs, Delivery Methods for Employee Training, Monitoring and Evaluating Training Effectiveness, Leadership and Soft Skills Development, Continuous Learning and Upskilling
Module 4: Performance Management and Employee Engagement: Goal Setting and KPIs, Performance Appraisal Systems, Feedback and Coaching Techniques, Employee Motivation and Recognition, Engagement Strategies in Hospitality, Reducing Turnover and Retaining Talent
Module 5: HR Operations and Compliance: Payroll and Benefits Administration, Labor Laws and Regulations in Hospitality, Employee Relations and Conflict Resolution, Health, Safety, and Wellbeing Programs, Documentation and Record Keeping, HR Technology and Systems
Module 6: Professional Practice and Strategic HR Leadership: Leadership in Hospitality HR, Aligning HR with Organizational Strategy, Ethical and Legal Considerations, Change Management in Hospitality, Strategic HR Planning and Decision-Making, Career Development and Professional Growth
GSDCI Online Assessment Detail:
- Duration- 60 minutes.
- Number of Questions- 30.
- Number of Questions from each module: 5.
- Language: English.
- Exam Type: Multiple Choice Questions.
- Maximum Marks- 100, Passing Marks- 50%.
- There is no negative marking in any module.
| Marking System: | |||
| S.No. | No. of Questions | Marks Each Question | Total Marks |
| 1 | 10 | 5 | 50 |
| 2 | 5 | 4 | 20 |
| 3 | 5 | 3 | 15 |
| 4 | 5 | 2 | 10 |
| 5 | 5 | 1 | 5 |
| 30 | 100 | ||
| How Students will be Graded: | |||
| S.No. | Marks | Grade | |
| 1 | 91-100 | O (Outstanding) | |
| 2 | 81-90 | A+ (Excellent) | |
| 3 | 71-80 | A (Very Good) | |
| 4 | 61-70 | B (Good) | |
| 5 | 50-60 | P (Pass) | |
| 6 | 0-49 | F (Fail) | |
Benefits of Certification:
🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.
📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.
💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.
🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.
📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.
🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.
⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.
