Description
Certification Name: Certified Office Administrator
Global Occupational Skill Standard – GOSS ID: GOSS/AC/COA/V1
Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).
Objective: The Certified Office Administrator course is designed to equip participants with the knowledge and skills to manage office operations, administrative tasks, and support organizational efficiency effectively. The course covers office management principles, administrative procedures, communication skills, scheduling, record keeping, office technology, human resource coordination, and workflow optimization.
Certification: Within 5 days after Completion of Online Assessment.
Get ready to join the Journey to become a GSDCI Certified Professional – International Certification and Assessment Body.
Steps to become a GSDCI Certified Professional:
Step 1: Select your certification you want to pursue.
Step 2: Click on get certified tab, new pop up window will open.
Step 3: Click on pay certification fee, you will be redirected to billing details page.
Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.
Step 6: After completion of online assessment, you can download your Certificate Immediately.
Assessment Modules:
Module 1: Fundamentals of Office Administration: Introduction to office administration, Roles and responsibilities of an office administrator, Office organization and workflow, Principles of effective communication, Time management and prioritization, Case studies of efficient office operations
Module 2: Administrative Procedures and Documentation: Document creation and formatting, Record keeping and filing systems, Scheduling and calendar management, Standard operating procedures (SOPs), Office correspondence and reporting, Managing digital and physical documents
Module 3: Office Technology and Tools: Overview of office software (MS Office, Google Workspace), Email and communication tools, Document management systems, Presentation and collaboration tools, Troubleshooting common office technology issues, Digital security and data protection practices
Module 4: Human Resource and Team Coordination: Staff onboarding and orientation, Employee communication and engagement, Scheduling and task delegation, Conflict resolution and problem-solving, Performance tracking and reporting, Workplace ethics and compliance
Module 5: Financial and Resource Management: Budgeting and expense tracking, Procurement and inventory management, Vendor coordination and negotiation, Basic bookkeeping and financial documentation, Cost control and resource optimization, Financial compliance and reporting
Module 6: Professional Practice and Career Development: Building professional skills and competencies, Client and stakeholder communication, Project management and workflow optimization, Ethical practices in office administration, Continuous learning and skill enhancement, Career growth and professional networking
GSDCI Online Assessment Detail:
- Duration- 60 minutes.
- Number of Questions- 30.
- Number of Questions from each module: 5.
- Language: English.
- Exam Type: Multiple Choice Questions.
- Maximum Marks- 100, Passing Marks- 50%.
- There is no negative marking in any module.
| Marking System: | |||
| S.No. | No. of Questions | Marks Each Question | Total Marks |
| 1 | 10 | 5 | 50 |
| 2 | 5 | 4 | 20 |
| 3 | 5 | 3 | 15 |
| 4 | 5 | 2 | 10 |
| 5 | 5 | 1 | 5 |
| 30 | 100 | ||
| How Students will be Graded: | |||
| S.No. | Marks | Grade | |
| 1 | 91-100 | O (Outstanding) | |
| 2 | 81-90 | A+ (Excellent) | |
| 3 | 71-80 | A (Very Good) | |
| 4 | 61-70 | B (Good) | |
| 5 | 50-60 | P (Pass) | |
| 6 | 0-49 | F (Fail) | |
Benefits of Certification:
🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.
📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.
💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.
🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.
📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.
🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.
⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.
